Servicevilkår

TERMS OF SERVICE

Last updated: July 28, 2026

OVERVIEW

Welcome to Teemsa.

Teemsa is an online store operated by Mr. Mohammed Ouali under the trading name “Teemsa.”

Throughout these Terms of Service, the terms “Teemsa,” “we,” “us,” and “our” refer to Mr. Mohammed Ouali operating under the trading name Teemsa.

Teemsa provides this website, including its information, content, features, products, tools, and related services, to you as the customer.

Our online store is hosted and powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

These Terms of Service, together with our Privacy Policy, Return and Refund Policy, and Shipping Policy, govern your access to and use of our website and your purchases from Teemsa.

By visiting our website, using our services, or placing an order, you agree to these Terms of Service.

If you do not agree with these Terms, you should not use our website or purchase our products.

Nothing in these Terms limits or excludes any mandatory consumer rights that apply to your purchase.

SECTION 1 — ELIGIBILITY AND ACCOUNT INFORMATION

By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you are using the website with the permission and supervision of a parent or legal guardian.

You may be required to provide information including your name, email address, billing information, payment information, and shipping address.

You agree that the information you provide is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account.

You must not use another person’s account or payment information without authorization.

SECTION 2 — PRODUCTS

Teemsa sells printed products that are generally produced after an order is placed.

We make reasonable efforts to display product designs, colors, descriptions, dimensions, materials, and other details accurately.

However, colors and product appearance may vary slightly depending on screen settings, device displays, lighting, printing processes, garment batches, and manufacturing tolerances.

Minor differences that do not make the product defective or materially different from its description are not necessarily considered faults.

Product sizing may vary between manufacturers and styles. Customers should review the size guide and product information before ordering.

Nothing in this section limits your rights when a product is damaged, defective, incorrect, or materially different from its description.

We may update product descriptions, availability, designs, colors, sizes, or prices when reasonably necessary.

We may discontinue products or limit quantities available for purchase.

SECTION 3 — ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase the selected products.

An order is accepted after payment has been authorized and Teemsa confirms the order.

We reserve the right to decline or cancel an order for legitimate reasons, including:

• Suspected fraud or unauthorized payment
• Incorrect pricing or product information
• Product or variant unavailability
• Delivery restrictions
• A violation of these Terms
• An obvious technical or system error

If we cancel an order after receiving payment, we will issue an appropriate refund to the original payment method.

Customers must review their product, size, color, quantity, personalization details, and shipping address before completing an order.

Requests to change or cancel an order must be sent as soon as possible to hello@teemsa.com.

An order can normally only be changed or cancelled before it enters production. We cannot guarantee changes or cancellations after production has started.

Mandatory cancellation and withdrawal rights under applicable consumer law remain unaffected.

SECTION 4 — PRICES, PAYMENTS, AND BILLING

Product prices are displayed on the website in the currency selected or shown during the shopping process.

The final amount payable, including applicable product prices, shipping costs, and taxes collected at checkout, will be displayed before payment is completed.

Prices, discounts, and promotions may change without notice, but these changes will not affect an order that has already been accepted unless an obvious pricing error occurred.

Unless expressly stated otherwise, product prices do not include shipping costs, customs duties, import taxes, or charges imposed by authorities in the destination country.

You agree to provide accurate and authorized billing and payment information.

You confirm that you are legally authorized to use the payment method submitted with your order.

Payments may be processed by Shopify Payments or other third-party payment providers. Teemsa does not directly store complete card details.

SECTION 5 — SHIPPING AND DELIVERY

Shipping costs and available delivery estimates are displayed at checkout according to the destination, product, quantity, shipping method, and available fulfillment location.

Products are made to order, and total delivery time may include both production and shipping.

All delivery dates are estimates unless expressly stated as guaranteed.

Delivery may be affected by product availability, order volume, holidays, weather, customs procedures, carrier disruptions, incorrect addresses, or circumstances outside our reasonable control.

We will not be responsible for delays outside our reasonable control, but this does not limit any mandatory consumer rights.

When applicable consumer law requires it, the risk of loss or damage remains with Teemsa until the customer, or a person designated by the customer other than the carrier, physically receives the product.

An exception may apply when the customer independently selects and appoints a carrier that was not offered by Teemsa.

Customers are responsible for providing a complete and accurate shipping address.

Additional information is available in our Shipping Policy, accessible through the footer of our website.

SECTION 6 — RETURNS, REFUNDS, AND CONSUMER RIGHTS

Returns, refunds, replacements, exchanges, cancellations, and damaged-product claims are handled according to our Return and Refund Policy, accessible through the footer of our website.

Customers should contact hello@teemsa.com before returning any product.

Products must not be sent to Printify, a print provider, or the sender address shown on the shipping package unless Teemsa specifically provides that address in writing.

Nothing in our Return and Refund Policy or these Terms limits mandatory consumer rights.

Eligible European Union consumers may have a legal right to withdraw from an online purchase within 14 days after receiving the product, subject to applicable exceptions.

The withdrawal exception for personalized goods applies only where a product is made according to the customer’s individual specifications or is clearly personalized. A standard product is not automatically treated as personalized only because it is printed after the order is placed.

European Union customers may also have mandatory legal guarantee rights when products are faulty, incorrect, damaged, or not as described.

SECTION 7 — PERSONALIZED PRODUCTS

When a customer orders a personalized product, the customer is responsible for reviewing and approving all submitted names, dates, photographs, wording, spelling, and customization instructions.

Teemsa is not responsible for errors appearing exactly as submitted or approved by the customer.

We reserve the right to reject personalization containing illegal, hateful, threatening, defamatory, infringing, or otherwise prohibited content.

The customer confirms that they have permission to use any text, photograph, image, logo, or other material submitted for personalization.

Clearly personalized products may be excluded from certain change-of-mind return or withdrawal rights where permitted by applicable law.

This exclusion does not apply when the product is defective, damaged, incorrectly produced, or materially different from the approved order.

SECTION 8 — INTELLECTUAL PROPERTY

The website and its content, including Teemsa’s original designs, graphics, photographs, text, branding, product presentations, layouts, and other materials, are owned by or licensed to Teemsa and are protected by applicable intellectual property laws.

You may access and use the website for personal and non-commercial purposes.

You must not reproduce, copy, modify, distribute, sell, republish, upload, scrape, extract, or commercially exploit website content or Teemsa designs without prior written authorization.

Purchasing a physical product does not transfer copyright or other intellectual property rights in the design printed on that product.

Shopify’s name, logos, products, and services remain the property of Shopify or its licensors.

Third-party names, logos, trademarks, and content remain the property of their respective owners.

SECTION 9 — REVIEWS, FEEDBACK, AND USER CONTENT

You may submit reviews, photographs, comments, suggestions, or other content relating to your purchase or experience.

You confirm that submitted content:

• Is accurate and based on your genuine experience
• Does not violate another person’s rights
• Does not contain unlawful, abusive, defamatory, or misleading material
• Does not contain malware, spam, or unauthorized advertising

You retain ownership of your content.

By submitting content to Teemsa, you grant us a non-exclusive, worldwide, royalty-free license to display, reproduce, resize, edit for formatting, and use that content for operating and promoting Teemsa.

Where required by law, we will request additional permission before using personal photographs or identifiable content for advertising.

We may remove content that violates these Terms or applicable law.

We will not knowingly publish fake customer reviews or misleading endorsements.

SECTION 10 — THIRD-PARTY SERVICES AND LINKS

Our website may contain links, integrations, payment tools, applications, or services provided by third parties.

Third-party services may be governed by their own terms and privacy policies.

Teemsa is not responsible for third-party websites or services that we do not control.

Before using or purchasing through a third-party service, you should review its terms, privacy practices, and applicable charges.

Nothing in this section limits our responsibility for services that applicable law treats as part of our contractual obligations to you.

SECTION 11 — RELATIONSHIP WITH SHOPIFY

Teemsa is powered by Shopify, which provides the technology used to operate the online store.

All product sales made through the Teemsa store are transactions directly between the customer and Teemsa.

Shopify is not the seller of Teemsa products and is not responsible for fulfilling Teemsa orders, handling product complaints, or providing customer refunds, except to the extent Shopify separately provides a payment or platform service.

Questions about Teemsa products, orders, delivery, returns, or refunds must be sent to hello@teemsa.com.

SECTION 12 — PRIVACY AND PERSONAL INFORMATION

Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy, accessible through the footer of our website.

Because our store is hosted by Shopify, Shopify and authorized service providers may process personal information necessary to operate the website, process payments, fulfill orders, prevent fraud, provide customer support, and improve services.

Personal information may be processed in countries outside the customer’s country of residence, subject to applicable data-protection requirements.

By using the website, you acknowledge that you have reviewed our Privacy Policy.

SECTION 13 — PROHIBITED USES

You must not use our website or services:

• For unlawful, fraudulent, or malicious purposes
• To violate applicable laws or regulations
• To infringe intellectual property or privacy rights
• To transmit malware, viruses, or harmful code
• To obtain unauthorized access to accounts or systems
• To impersonate another person
• To provide false or misleading information
• To harass, threaten, abuse, or harm another person
• To scrape, copy, or extract website content without authorization
• To interfere with website security or functionality
• To make unauthorized commercial use of Teemsa content

We may restrict or terminate access when we reasonably believe these Terms or applicable law have been violated.

SECTION 14 — ERRORS AND INACCURACIES

Occasionally, information on the website may contain typographical errors, technical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or delivery estimates.

We may correct errors and update information when reasonably necessary.

If a material error affects an order you have placed, we will contact you and offer an appropriate solution, which may include confirming the corrected information or cancelling and refunding the order.

Nothing in this section allows Teemsa to remove mandatory rights or impose unfair changes after a binding order has been accepted.

SECTION 15 — AVAILABILITY OF THE WEBSITE

We aim to keep the website available and functioning correctly.

However, access may occasionally be interrupted for maintenance, updates, security reasons, technical problems, or circumstances outside our control.

We do not guarantee that the website will always be uninterrupted or free from technical errors.

This section does not affect obligations relating to accepted and paid orders.

SECTION 16 — WARRANTIES AND LEGAL GUARANTEES

Products must conform to their descriptions and meet any mandatory legal standards applicable to the transaction.

Where applicable consumer law provides a statutory guarantee, warranty, or remedy, those rights remain fully available.

Any voluntary guarantee offered by Teemsa is additional to, and does not replace or reduce, mandatory consumer rights.

To the maximum extent permitted by law, we do not provide warranties beyond those expressly stated in these Terms, our policies, product pages, or mandatory applicable law.

SECTION 17 — LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

This includes liability that cannot legally be excluded for fraud, intentional misconduct, death or personal injury caused by negligence, defective products, or violations of mandatory consumer rights.

To the maximum extent permitted by applicable law, Teemsa is not liable for indirect or unforeseeable losses that were not reasonably foreseeable when the contract was formed.

Teemsa is not responsible for losses caused solely by:

• Incorrect information supplied by the customer
• Unauthorized use of the customer’s account or payment method
• Misuse of a product contrary to provided instructions
• Events outside our reasonable control

This section does not limit your right to receive the product ordered, obtain legally required remedies, or receive a refund when required by applicable law.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to compensate Teemsa for direct losses reasonably resulting from your unlawful use of the website, your intentional violation of these Terms, or your infringement of another person’s intellectual property or legal rights.

This section does not require consumers to indemnify Teemsa for ordinary use of the website or for exercising mandatory consumer rights.

SECTION 19 — SUSPENSION AND TERMINATION

We may suspend or terminate access to an account or website feature when reasonably necessary to address fraud, security risks, unlawful conduct, payment abuse, or serious violations of these Terms.

Termination of website access does not cancel rights or obligations relating to orders already accepted, payments already made, refunds due, intellectual property, privacy, or mandatory consumer rights.

SECTION 20 — FORCE MAJEURE

Teemsa is not responsible for a failure or delay caused by events outside our reasonable control, including natural disasters, severe weather, war, civil unrest, government actions, customs disruption, strikes, widespread carrier interruptions, internet outages, or major supply-chain disruption.

We will take reasonable steps to reduce the effect of such events and communicate material delays where possible.

Mandatory customer remedies remain available where required by applicable law.

SECTION 21 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the minimum extent necessary.

The remaining provisions will continue to apply.

SECTION 22 — NO WAIVER

If Teemsa does not immediately enforce a provision of these Terms, this does not mean that Teemsa has waived the right to enforce it later.

A waiver is effective only when clearly confirmed in writing.

SECTION 23 — ASSIGNMENT

Customers may not transfer their contractual rights or obligations where such transfer would unlawfully affect Teemsa or another person.

Teemsa may transfer rights or obligations where permitted by law, provided that the transfer does not reduce mandatory customer rights.

SECTION 24 — GOVERNING LAW AND DISPUTES

These Terms and contracts made through Teemsa are governed by the laws of Morocco.

However, this choice of law does not deprive a consumer of mandatory protections available under the law of the country in which the consumer normally resides, where those protections legally apply.

We encourage customers to contact us first at hello@teemsa.com so that we can attempt to resolve complaints directly.

Subject to mandatory consumer-jurisdiction rules, disputes may be submitted to the competent courts of Morocco.

European Union consumers may retain the right to bring proceedings before a court that has jurisdiction under applicable European Union or national consumer law.

SECTION 25 — CHANGES TO THESE TERMS

We may update these Terms when necessary because of legal, regulatory, operational, technical, or business changes.

The current version will be published on this page with the updated revision date.

Changes will not retroactively remove rights arising from an order already accepted.

Where required by law, we will provide appropriate notice of material changes.

SECTION 26 — ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, product information, and any specific promotion terms, form the agreement between the customer and Teemsa.

If specific promotion terms conflict with these general Terms, the specific promotion terms will apply to that promotion, subject to mandatory law.

SECTION 27 — CONTACT INFORMATION

Teemsa is operated by Mr. Mohammed Ouali under the trading name Teemsa.

Trading name: Teemsa
Operator: Mr. Mohammed Ouali
Business and contact address:
No. 679, Unit 1
Ouislane, Meknes
Morocco

Email: hello@teemsa.com
Phone: +212 648 828 799

Questions, complaints, or notices relating to these Terms, products, orders, returns, or customer rights should be sent to hello@teemsa.com.